The HCS IT Training Team offer training and guidance on Electronic Patient Records (EPR on IMS Maxims).
You must complete the relevant eLearning modules on Connect and attend face to face training with the HCS IT Training Team. Your manager will organise your access to Connect and liaise with the HCS IT Training Team to book your face to face training.
If you have any queries email the HCS IT Training team at: HSS.ICTTrainers@health.gov.je
Find the latest Quick Reference Guides here: IMS Maxims EPR Quick Reference Guides
EPMA is a digital system which replaces paper based medication practices. Find out how to access the EPMA system, training and documentation here Electronic Prescribing Medicines Administration (EPMA).
Centricity: Centricity guide
Pathology: Omni web guide
TrakCare: Training guides
Mosaic social care case management system: Mosaic system
Connect is the overarching term for core GoJ IT systems.
Connect user guides are available for:
The user guides are designed to help you quickly get started and find your way around the Connect systems and ways of working. Find all Connect user guides here: User Guides (sharepoint.com)
The Connect People Learning portal gives access all mandatory training. You will find details of upcoming MyWelcome events and the structured induction programme for all new employees.
ID badges are issued from the PAC office situated next to the Parade entrance of the General Hospital. Badges are issued by the ID Requests Team. ID badges are issued, between 1pm and 2pm on Mondays, Wednesdays and Fridays only.
ID cards are issued from the PAC Office situated next to the Parade entrance of the General Hospital. They are issued by the ID Requests Team.
Complete the application form before going to the PAC office to get your badge. You will need a verified form of identification to obtain your badge. The ID requests Team won’t issue your badge without a completed form and verified ID. presenting this completed form. Identification Card Application Form
Email the ID requests Team: i.requests@health.gov.je
Call +44 (0) 1534 444057
The Hot Desking feature lets you to log in to any phone or temporarily move to another phone and maintain your personal identity and preferred phone configuration settings.
You can log on to any Hot Desk enabled phone using:
The system will apply your phone profile to the phone.
To log on to a Hot Desk-enabled base phone:
1. do one of the following:
2. Dial your assigned Hot Desk extension number. Display phones show ENTER PASSCODE.
3. Dial your assigned Hot Desk passcode. Display phones show HOT DESK SESSION ACTIVATED for five seconds.
To log off of a Hot Desk session: Do one of the following:
If you forget to log off and then attempt to log on elsewhere, the system automatically logs you off of the original phone so that you can log on to the new phone.
To update the name associated with your Mitel phone complete a JT Service request here: JT service request.
To find out how to bleep using a Mitel phone view the user guide here: : view guide.
Find all instructions for your Mitel phone here: Mitel 5320/5330/5340 IP Phone User Guide
View the list of most commonly requested internal numbers: view list.
If you are a doctor, give your mobile number to Switchboard so you can be contacted when you’re on call. Dial ‘0’ or email: HSSSwitchboard@gov.je
Your profile let’s your colleagues know who you are and what you do. It is your responsibility to keep you profile updated. You can edit your personal information here: Edit Details. It will take around 2 hours for your updates to go live.
Personalising your profile will take you 5 minutes to do. if you fill the work and mobile phone fields it makes them available in Teams and Outlook contacts. Adding a profile picture helps colleagues recognise you.
If you’re a doctor on call, you should give your mobile number to Switchboard. To contact the switchboard dial ‘0’ or email HSSSwitchboard@gov.je
Some of our printers need a 6 digit login number. To find your login go to PaperCut Login for States Of Jersey (gov.soj) using your work email address and password. Then select
to access your login number.
To get support from the IT helpdesk, raise an online ticket from your desktop. For urgent support call: +44 (0)1534 440440
MyView (Soon to be Connect People)
MyView is your self-service HR portal. This is where you can Login to:
Once you are booked for shifts, you MUST complete and return your Induction Checklist to the Temporary Staffing Team within 48 hours of starting.
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